Privacy Policy

Last Updated: July 18, 2025

Welcome to PropFi!

Welcome to PropFi. Your privacy matters. This Policy explains how we collect, use, share, and protect your personal information when you use our Platform.

1. Information We Collect
  • Personal Identifiers: Name, email, phone, government-issued ID (for KYC), wallet addresses, payment details.
  • Account Data: Username, password hashes, transaction history.
  • Usage & Technical Data: IP addresses, device metadata, browser type, session logs, blockchain interactions.
  • Cookies & Tracking: Standard cookies, web beacons, analytics scripts to personalize user experience and gather insights.
  • Communications: Emails, messages, and feedback submitted through PropFi.
2. How We Use Your Information

We use your data to:

  • Activate and maintain your account, and deliver property share transactions and rental yield distributions.
  • Support onboarding, KYC, AML compliance in line with regulatory obligations.
  • Improve Platform performance, security, user experience, and personalization.
  • Send vital updates, transactional messages, and occasional marketing communications (you can opt out anytime).
  • Detect, prevent, and investigate fraud, abuse, or illegal activities.
3. Legal Bases for Processing

Processing activities are grounded in:

  • Contractual Necessity: Enabling key features like investments and yield payouts.
  • Legal Obligation: Compliance with laws (e.g., KYC/AML, anti-terrorism).
  • Legitimate Interests: Systems integrity, fraud prevention, user support.
  • Consent: For marketing communications, tracking cookies, and direct promotions.
4. Sharing Your Information

We will never sell or rent your personal data. We may share with:

  • Service Providers & Partners: In areas like payments, compliance, hosting, analytics.
  • Regulatory Bodies: To comply with legal requests, subpoenas, or investigations.
  • Business Transfers: During mergers, acquisitions, or asset sales, with protections maintained.
  • Dispute Resolution Agents: Such as arbitration panels or legal advisors.
5. Your Privacy Rights

Depending on your residency:

  • Access & Correction: Review and update your data.
  • Portability: Export your data in a machine-readable format.
  • Deletion: Delete your account (subject to legal obligations).
  • Objection/Restriction: Restrict non-essential processing like profiling or marketing.
  • Opt-Out: Decline marketing communications.
  • Cookie Preferences: Manage cookies via browser settings or our preference center.

For requests, please contact us at info@getpropfi.com. We may require reasonable verification and will respond within applicable legal timeframes.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Enable core functionality (session, security).
  • Enhance UX (preferences, performance).
  • Collect analytics (site usage, conversion, testing).
  • Deliver personalized marketing (only with consent).

You can manage cookies via your browser or our cookie banner interface.

7. Data Retention

We retain personal data only as long as necessary for:

  • Account activity and contract performance.
  • Compliance with legal, audit, and safety obligations.
  • Resolving disputes or enforcing policies.

When no longer required, data is securely deleted or anonymized.

8. Security Measures

We apply robust industry standards:

  • Encryption in transit (TLS/HTTPS) and at rest.
  • Access controls, firewalls, vulnerability testing, audits.
  • Secure coding, penetration testing, incident response.
  • Secure storage of KYC documents, with strict access policies.

No system is breach-proof; however, we strive to safeguard your information diligently.

9. Children

PropFi is for users 18 years or older. We do not knowingly collect data from minors. If you believe a minor has provided us with data, please contact us to delete it.

10. Changes to This Policy

We may update this policy to reflect new legal or operational requirements. For major changes, we will notify you via email or Platform alerts. Revised versions take effect on the “Last Updated” date mentioned above.

11. Third-Party Links

Our Platform may include links, integrations, or embedded.content from external services (e.g., wallet providers, analytics platforms). We do not control their privacy practices. Please review their policies separately.

12. International Transfers

Your data may be processed in jurisdictions beyond your own, including the UAE, US, EU, or others. Where required, we ensure transfers are lawful, secure, and governed by frameworks like SCCs or adequacy decisions.

13. Contact

For privacy concerns, data requests, or complaints, contact us at:

  • 📧 info@getpropfi.com
  • 📍 PropFi Technologies FZCO, Dubai, UAE

You may also lodge a complaint with your local data protection authority or the UAE’s Data Office if applicable.